TERMS & CONDITIONS
CUSTOMER CARE
Welcome to G'LORE. These Terms and Conditions govern your use of our official online store and apply to all purchases, orders, and agreements made between you (the Customer) and G'LORE. By accessing our website or placing an order, you agree to be fully bound by these terms.
1. Contracting Party & Contact: The online boutique is operated under the brand name G'LORE. For any legal inquiries, compliance matters, or official notices, you can reach our team directly via email at support@gloreofficial.com.
2. Formation of Contract & Orders: The presentation of products within our store does not constitute a legally binding offer, but rather an invitation to browse. Clicking the final payment button (such as 'Buy Now' or 'Complete Purchase') constitutes a binding legal offer from your side to purchase the selected items. A contract is officially formed only when we dispatch your order and send a shipping confirmation email.
3. Prices, Currency, and Payment: All prices displayed at checkout are final and include applicable taxes based on our operational framework. We securely accept international payment methods, including major Credit Cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay.
4. Shipping Conditions & Retention of Title: We provide global shipping with an average delivery timeline of 5 to 25 business days, subject to regional postal and customs clearances. All delivered goods remain the absolute property of G'LORE until full and final payment has been successfully received.
5. Warranty, Liability, and Governing Law: Statutory warranties apply to all factory defects. G'LORE maintains strict liability only in cases of documented intent or gross negligence regarding product safety. For all other minor operational or carrier delays, liability is limited to the maximum extent permitted by law. These terms and any separate agreements shall be governed by and construed in accordance with the laws of G'LORE's primary operating jurisdiction. For data inquiries, please refer to our Privacy Policy.
PRIVACY & SAFETY
Your privacy and data security are of the highest importance to us at G'LORE. We utilize industry-standard encryption protocols and secure third-party banking gateways to process all financial transactions. We do not store your credit card details on our servers, ensuring your payment information remains completely private and protected.
We collect basic personal data—such as your name, shipping address, and email—strictly to process orders, handle deliveries, and provide customized customer support. G'LORE guarantees that your personal information will never be sold, shared, or distributed to unauthorized third parties. You may opt out of our VIP marketing emails at any time by clicking the unsubscribe link at the bottom of our newsletters.
WHOLESALE INQUIRIES
At G'LORE, we are always looking to expand our international presence and collaborate with trusted retailers, beauty professionals, and digital creators who share our passion for premium self-care, makeup, and fine fragrances. If you are interested in commercial partnerships, retail distribution, or brand ambassadorships, we would love to hear from you.
Please send a detailed proposal including your business location, website, or social media handles directly to our commercial department at support@gloreofficial.com. Our brand management team will review your inquiry and respond within 3 to 5 business days if there is a mutual alignment.